Webhook errors
The following table specifies the recommended action for each Smartsheet-specific error code. Use this information to implement error handling logic according to the following guidelines:
- If the error code indicates a permanent error condition, do not retry the request.
- If the error code indicates a problem that can be fixed, do not retry the request until the problem has been fixed.
- If the error code indicates a problem that could be overcome by retrying the request after a period of time, retry the request using exponential backoff.
| HTTP status code | Smartsheet errorCode | Smartsheet message | Recommended Action |
|---|---|---|---|
| 400 | 1151 | Scope '{0}', object id {1} was not found. | Do not retry without fixing the problem. |
| 400 | 1152 | Only URLs with a protocol of 'https' are supported for attribute '{0}'. | Do not retry without fixing the problem. |
| 403 | 1153 | This webhook cannot be enabled because access was revoked for the application that created it. | Do not retry. |
| 403 | 1154 | Please contact Support in order to enable this webhook. | Do not retry. |