# Reactivate user

Reactivates the user associated with the current Smartsheet plan, restoring the user's access to Smartsheet, owned items, and shared items.

Optionally, with Enterprise Plan Manager (EPM) enabled, you can specify the ID of a user within your managed plan hierarchy.

> Important: You can reactivate the user only if that user has been deactivated for less than thirty (30) days.

> Who can use this operation?
>
> Permissions: System Admin
>
> This operation is unavailable for Smartsheet Gov.

Attempting to reactivate a user that matches any of the following criteria results in an error:
- The user's primary email address belongs to an ISP domain (e.g., gmail.com, yahoo.com, outlook.com). For example, see the common ISP domains listed below.
- The user's primary email address is unassociated with the current Smartsheet plan domain(s).
- The user is not in the plan's organization.

Users with primary email addresses on the following ISP domains cannot be reactivated:
- aol.com
- charter.net
- comcast.net
- duck.com
- email.com
- gmail.com
- hotmail.com
- icloud.com
- live.com
- mail.com
- mail.ru
- outlook.com
- rocketmail.com
- usa.com
- verizon.net
- web.de
- yahoo.com

Endpoint: POST /users/{userId}/reactivate
Version: 2.0.0
Security: APIToken, OAuth2

## Header parameters:

  - `Authorization` (string)
    API Access Token used to authenticate requests to Smartsheet APIs.

  - `smartsheet-integration-source` (string)
    Uses the following metadata to distinguish between human-initiated API requests and third-party service-initiated calls by AI Connectors or ITSM:

- Integration source type
- Organization name
- Integration source name 

Format:


TYPE,OrgName,SourceName


Examples: 

AI,SampleOrg,My-AI-Connector-v2

SCRIPT,SampleOrg2,Accounting-updater-script

APPLICATION,SampleOrg3,SheetUpdater
    Example: "AI,SampleOrg,My-AI-Connector-v2"

## Path parameters:

  - `userId` (number, required)
    ID of the user being accessed.

## Response 200 fields (application/json):

  - `message` (string)
    Message that indicates the outcome of the request. (One of SUCCESS or PARTIAL_SUCCESS.)
    Enum: "PARTIAL_SUCCESS", "SUCCESS"

  - `resultCode` (number)
    * '0' Success
* '3' Partial Success of Bulk Operation
    Enum: 0, 3

## Response default fields (application/json):

  - `refId` (string)
    The ID of the specific error occurrence. Please include this information when contacting Smartsheet support.

  - `errorCode` (number)
    Custom error code from Smartsheet. See the complete [Error Code List](/api/smartsheet/error-codes).

  - `message` (string)
    Descriptive error message.


## Response 400 fields

## Response 403 fields