# Downgrade user Downgrades the user associated with the specified Smartsheet plan. Downgrading a user does not affect their existing permissions on owned or shared items. A user can be downgraded to the following seat types: * GUEST - only external users can be downgraded to this seat type. * VIEWER > Who can use this operation? > > Permissions: System Admin Endpoint: POST /users/{userId}/plans/{planId}/downgrade Version: 2.0.0 Security: APIToken, OAuth2 ## Header parameters: - `Authorization` (string) API Access Token used to authenticate requests to Smartsheet APIs. - `smartsheet-integration-source` (string) Uses the following metadata to distinguish between human-initiated API requests and third-party service-initiated calls by AI Connectors or ITSM: - Integration source type - Organization name - Integration source name Format: TYPE,OrgName,SourceName Examples: AI,SampleOrg,My-AI-Connector-v2 SCRIPT,SampleOrg2,Accounting-updater-script APPLICATION,SampleOrg3,SheetUpdater Example: "AI,SampleOrg,My-AI-Connector-v2" ## Path parameters: - `userId` (number, required) ID of the user being accessed. - `planId` (integer, required) Plan ID. You can access your plan ID in the Admin Center UI by clicking on your profile icon in the top-right corner. See the Admin Center Overview for details. ## Request fields (application/json): - `seatType` (string, required) User's seat type. Enum: "GUEST", "VIEWER" ## Response 200 fields (application/json): - `message` (string) Message that indicates the outcome of the request. (One of SUCCESS or PARTIAL_SUCCESS.) Enum: "PARTIAL_SUCCESS", "SUCCESS" - `resultCode` (number) * '0' Success * '3' Partial Success of Bulk Operation Enum: 0, 3 ## Response default fields (application/json): - `refId` (string) The ID of the specific error occurrence. Please include this information when contacting Smartsheet support. - `errorCode` (number) Custom error code from Smartsheet. See the complete [Error Code List](/api/smartsheet/error-codes). - `message` (string) Descriptive error message. ## Response 400 fields ## Response 403 fields